Privacy Policy — How tk6664 Collects, Uses, and Protects Your Data

Data We Collect and How We Collect It

tk6664 collects personal data through several channels. The categories of data we collect include:

• Registration data: Full legal name, date of birth, email address, mobile phone number, and residential address as provided when you create a tk6664 account.
• Identity verification data: Scanned copies or photographs of government-issued identity documents (National ID card, passport, or driving licence), selfies for facial verification, and proof of address documents such as utility bills or bank statements.
• Financial data: Your bKash, Nagad, Rocket, or Upay mobile wallet number; bank account details where applicable; transaction history including deposit and withdrawal amounts, dates, and methods.
• Usage data: Pages visited on the Platform, games played, bets placed, session duration, search queries within the Platform, and feature interactions.
• Device and technical data: IP address, browser type and version, operating system, device model, screen resolution, and referral URL.
• Communications data: Records of your correspondence with tk6664 customer support, including chat transcripts, emails, and support ticket content.
• Cookie and tracking data: Information gathered via cookies and similar tracking technologies as described in Section 7 of this Policy.

We collect this data when you register, log in, use the Platform, contact support, make a deposit or withdrawal, or respond to a promotional communication.

Legal Basis for Processing

tk6664 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil the agreement between you and tk6664, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with our gaming licence conditions, anti-money laundering (AML) obligations, and Know Your Customer (KYC) requirements.
• Legitimate interests: Processing carried out to prevent fraud, ensure platform security, improve our services, and conduct internal analytics — where these interests are not overridden by your data protection rights.
• Consent: Processing for optional activities such as marketing communications, where you have given us clear prior consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

How We Use Your Personal Data

The personal data we collect from you is used for the following purposes:

• To create, maintain, and manage your tk6664 account.
• To verify your identity and age in compliance with our responsible gaming and KYC obligations.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods.
• To detect and prevent fraudulent activity, unauthorised account access, and money laundering.
• To personalise your experience on the Platform, including recommending relevant games and promotions.
• To deliver customer support and respond to your queries and complaints.
• To send transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts.
• To send marketing communications where you have given consent to receive them.
• To conduct internal analytics and improve the features, performance, and content of the Platform.
• To comply with legal and regulatory obligations imposed by our gaming licence and applicable law.

We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.

Sharing Your Personal Data with Third Parties

tk6664 may share your personal data with the following categories of third parties solely to the extent necessary for the purposes described in this Policy:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard receive the minimum financial data required to process your transactions.
• Identity verification providers: Third-party KYC and AML screening services may receive your identity documents and personal details for verification purposes.
• Game software suppliers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymous session and game-play data required to deliver their game content.
• IT infrastructure and hosting providers: Cloud hosting and server management partners who store data on our behalf under strict data processing agreements.
• Fraud prevention and security services: Services that help us detect and block suspicious activity on the Platform.
• Regulatory and law enforcement authorities: Where we are legally required to disclose data in response to a lawful request, court order, or gaming licence audit.

All third parties with whom we share personal data are contractually obligated to handle it in accordance with applicable data protection standards and to use it only for the specific purpose for which it was shared. tk6664 does not sell, rent, or trade personal data with third parties for commercial or advertising purposes.

Data Retention

tk6664 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or for as long as is required by applicable law and our gaming licence conditions. Our standard retention periods are as follows:

• Account registration and identity data: retained for the duration of your account and for a minimum of 5 years following account closure.
• Transaction and financial records: retained for a minimum of 5 years from the date of each transaction.
• Customer support communications: retained for 3 years from the date of the interaction.
• Marketing consent records: retained until consent is withdrawn and for 1 year thereafter as a record of the withdrawal.
• Technical and usage logs: retained for up to 12 months on a rolling basis for security and analytics purposes.

After the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an individual. Where anonymised data is retained for statistical or analytical purposes, it is no longer considered personal data under this Policy.

International Data Transfers

tk6664 operates as an international platform, and your personal data may be transferred to, stored, or processed in countries outside Bangladesh. Where such transfers occur, tk6664 ensures that appropriate safeguards are in place to protect your data. These safeguards may include data processing agreements with receiving parties that incorporate recognised data protection standards, or reliance on other lawful transfer mechanisms.

By using the tk6664 Platform, you acknowledge and consent to the transfer of your personal data to our servers and third-party partners, which may be located in jurisdictions outside Bangladesh. We take reasonable steps to ensure that any data we transfer internationally receives a level of protection consistent with the principles set out in this Policy.

Cookies and Tracking Technologies

tk6664 uses cookies and similar tracking technologies on the Platform to enhance your user experience, maintain your login session, detect fraudulent behaviour, and gather analytics data. The types of cookies we use are as follows:

• Strictly necessary cookies: Required for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Store your preferences such as language settings and previously visited games to personalise your experience.
• Analytics cookies: Used to understand how players interact with the Platform, including which pages are most visited and where users encounter difficulties. Data gathered is aggregated and anonymised.
• Marketing cookies: Used only with your consent to track the effectiveness of our promotional campaigns.

You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent parts of the Platform from functioning correctly. For more details on managing cookies in your browser, consult your browser's help documentation.

Your Rights as a Data Subject

As a user of the tk6664 Platform, you have the following rights in relation to the personal data we hold about you:

• Right of access: You may request a copy of the personal data tk6664 holds about you at any time.
• Right to rectification: You may request that we correct any personal data that is inaccurate or incomplete.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to restriction of processing: You may request that we restrict the processing of your data in certain circumstances, for example while an accuracy dispute is being resolved.
• Right to data portability: Where processing is based on your consent or on a contract, you may request that we provide your personal data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent (such as for marketing communications), you may withdraw that consent at any time without penalty.
• Right to object: You may object to processing carried out on the basis of legitimate interests, including profiling for direct marketing purposes.

To exercise any of the above rights, please contact us in writing at [email protected]. We will respond to all verified requests within 30 days. In some cases, we may need to verify your identity before processing your request.

Children and Minors

The tk6664 Platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you are a parent or guardian and believe that a minor has registered on the Platform or provided us with personal data, please contact us immediately at [email protected]. We will promptly investigate and, where confirmed, close the account and securely delete all associated personal data.

tk6664 employs age verification checks during the registration process to minimise the risk of underage access. However, if any account is found to belong to an individual under 21 at any point, it will be suspended pending investigation.

Data Security Measures

tk6664 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Platform.
• Encryption of sensitive personal and financial data stored on our servers.
• Role-based access controls ensuring that only authorised personnel can access player data, and only to the extent required by their role.
• Regular internal and external security audits and penetration testing.
• Two-factor authentication (2FA) available for player accounts to provide an additional layer of login security.
• Automated fraud detection systems that monitor account activity for suspicious patterns.

While tk6664 takes data security seriously and employs industry-standard protections, no system is entirely impenetrable. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected players as soon as reasonably practicable and take immediate steps to contain and remediate the breach.

Third-Party Links and Services

The tk6664 Platform may contain references to third-party game providers and payment services. tk6664 is not responsible for the privacy practices of these third parties. When you interact with a third-party service (for example, initiating a bKash payment or launching a game by Evolution Gaming), that party's own privacy policy governs the data they collect. We encourage you to review the privacy policies of any third-party services you use in connection with the Platform.

Changes to This Privacy Policy

tk6664 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players via the email address or mobile number associated with their account at least 7 days before the changes take effect. The updated Policy will always be available at tk6664.pro/privacy-policy, with the "Last Updated" date revised accordingly.

Your continued use of the Platform after any update to this Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you should stop using the Platform and contact support to close your account.

Contact and Data Enquiries

For any questions, concerns, or requests relating to your personal data and this Privacy Policy, please contact the tk6664 data team in writing:

• Email: [email protected] (plain text — not a clickable link)
• Subject line: "Privacy Request — [Your Registered Name]"
• Response time: We aim to acknowledge all privacy enquiries within 48 hours and resolve them within 30 calendar days.

We will need to verify your identity before processing any request to access, correct, or delete your personal data. Please include a copy of your registered mobile number and account username in your initial message to facilitate this process.